Privacy Policy

Privacy Policy Effective Date: January 17, 2025
MahaKumbh 2025 Multilingual Guide (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). Please read this policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect
a. Personal Data
We may collect personally identifiable information, such as:
• Name
• Email address
• Phone number
• Location (if enabled)
This information is collected only when you voluntarily provide it, such as through account registration, contact forms, or subscriptions.
b. Non-Personal Data
We may automatically collect certain non-personal information when you use the App, including:
• Device information (e.g., type, operating system, unique device ID)
• App usage statistics (e.g., features used, session duration)
• IP address
• Analytics data via third-party tools like Google Analytics, Firebase, or others.
c. Data from Third-Party Services
If you log in through a third-party service (e.g., Google, Facebook, or Apple), we may collect information such as your name, profile photo, and email, as authorized by the service.

2. How We Use Your Information
We use your information to:
• Provide, maintain, and improve the App and its features.
• Personalize your experience and deliver content tailored to your interests.
• Respond to your inquiries or provide customer support.
• Analyze usage trends to enhance user experience.
• Send notifications, updates, or promotional content (with your consent).
• Comply with legal obligations.

3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
• Service Providers: Trusted third-party vendors who assist in App operations, such as hosting, analytics, or email delivery.
• Legal Requirements: If required by law or to comply with legal processes.
• Business Transfers: If we merge, sell, or reorganize our company, your information may be transferred as part of the assets.

4. Data Storage and Security
We take appropriate security measures to protect your data from unauthorized access or disclosure. These measures include:
• Encryption during data transmission (e.g., HTTPS, TLS).
• Secure storage using cloud services like AWS SES and compliant databases.
• Access controls and regular monitoring.
However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
Depending on your location, you may have certain rights regarding your data, such as:
• Access: Request access to your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Opt-Out: Opt out of marketing communications or certain data collection practices.
To exercise your rights, please use our Contact Us Form.

6. Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us via our Contact Us Form, and we will take appropriate steps to delete such information.

7. Third-Party Links and Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App, and the “Effective Date” at the top will be updated. Your continued use of the App after any changes signifies your acceptance of the revised policy.

9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out to us via our Contact Us Form.